#platform-designer

Customised solutions for your business
With us, you only pay for what you use

1TP5Configure services

Personal

Tailored to your business needs
Functions:
Multi-registration of the Line

IP phone

Softphone

Messenger

FMC-SIM

#over 20 functions

Additional line

45.00
UAH per month
Functions:
Multi-registration of the Line

IP phone

Softphone

Messenger

FMC-SIM

#unlimited opportunities

AI-Assistant

Your personal assistant
Functions:
# incredible precision

AI-Analytic

200.00
UAH per month
Functions:
#expand business opportunities

Choose additional services

Experience maximum productivity with the #1 business communications platform

45 UAH
Conference rooms
45 UAH
Call tracking
45 UAH
Callback from the site
45 UAH
Call queue
from 45 UAH
International numbers
45 UAH
Auto-dialer
45 UAH
Group call
45 UAH
Ai text generator
45 UAH
SMS newsletters
45 UAH
Minute packages
# awards and honours

Our achievements

We are here to help your business to improve communications!

Consult an expert, tell us about your needs, and we will find the perfect solutions for you
# common question.

They are. Question.
We have the answers!

Payment.
Is СallsApp UA a VAT payer?

Yes, we are a general taxpayer.

How do you pay for services if you are abroad?

We only accept non-cash payments.
You can pay via the LiqPay system or to an IBAN account. Payments are accepted in UAH from residents, USD and EUR from non-residents.

What happens if you pay your bill late?

Every month, the system generates an invoice in advance and notifies you of the payment. If the services are not paid on time, the system automatically suspends their operation.

Top up your balance

To top up your balance, go to your personal account, where you should click the Make a payment button at the top, specify the amount you want to top up your balance and confirm this transaction. You can also top up your balance according to the agreement, using the details, indicating your personal account in the purpose of payment.

How do I update the CallsApp?

To update the CallsApp app, go to Google Play or the App Store, search for CallsApp and click Update. Another option is to log out of your account, uninstall the application, download it again, and log in.

Authorisation in the CallsApp application

1. Download the CallsApp UA application.
Do not register on your own - contact technical support and you will be sent a link to authorise the user
2. Follow the link or scan the QR code to log in.
Each user has their own unique extension number and a unique authorisation link

How do I increase/decrease the minute package for calls?

Please contact your sales manager or CallsApp technical support. You cannot change the package yourself, but we will quickly help you upgrade your minutes package to suit your needs.

Connecting a new establishment/office/outlet of an existing client

To connect a new establishment, office or outlet, you need to create a ticket with detailed information, the number of new managers and their names, phone numbers and logic of incoming and outgoing calls, and other data. A manager will contact you to discuss the connection.

Incorrect display of call statistics

If the analytics dashboard displays call statistics incorrectly, check whether the page is currently using automatic translation, and if so, disable the translator. If the problem persists, create a ticket, describe the details and attach a screenshot.

Uninstalling services

If you want to remove services, please contact technical support or create a new ticket and specify which services you want to remove.